Terms of Service for OverWulf Technologies
Effective Date: January 1st 2024
Welcome to OverWulf Technologies (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our services, including Smart Home & Commercial Security Solutions, Low Voltage Services, and associated products and offerings. By engaging with our services, you agree to these Terms. If you do not agree, do not use our services.
Services Provided
We provide a comprehensive range of services, including but not limited to:
Installation and maintenance of Smart Home Security Systems
Installation and maintenance of Commercial Security Systems
CCTV camera installation, configuration, and monitoring
Network setup and management for residential and commercial properties
Access control system installation and management
Low voltage wiring and cabling services
Remote monitoring and support for installed systems
Troubleshooting and technical support for security and network systems
These services are primarily conducted at customer locations, with some aspects handled remotely.
User Responsibilities
You agree to:
Provide accurate and complete information when requested.
Refrain from using our services for illegal or unauthorized purposes.
Keep any passwords or access credentials confidential if shared during installation.
Payment Terms
We accept payment through credit card, bank transfer, e-transfer, and cash. Payments are due as per the terms specified in your invoice.
Refund Policy:
Services: No refunds are provided for services rendered.
Parts: Refunds are valid for returned parts in their original condition, subject to approval.
Content Usage
Reviews: Users may upload reviews, which may be used in our advertising materials. By submitting a review, you grant OverWulf Technologies a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish your content for promotional purposes.
Photos: We reserve the right to use photos of completed jobs for advertising, including on social media platforms like Facebook. If you object to specific photos being used, please notify us in writing.
Data Collection and Privacy
We collect and store system passwords to facilitate remote network and CCTV management. Customers have the option to change their passwords after installation. By using our services, you consent to the collection and use of this data as described in this section.
A full Privacy Policy is forthcoming to provide additional details on how your data is managed.
Warranties
Warranties for products vary by product line. The warranty terms will be provided at the time of installation or purchase. For additional details, please refer to your invoice or contact us directly.
Disclaimers and Limitations of Liability
General Disclaimer: Our services and products are provided “as is” and without warranties of any kind, except as expressly stated in the warranty documentation provided at the time of purchase.
Specific Limitation: We are not liable for damages, including theft or property damage, arising from the use or failure of installed CCTV or other systems. It is the customer’s responsibility to ensure that the system is operational on a day-to-day basis and report all shortcomings to OverWulf Technologies for correction within the noted warranty period.
Changes to Terms
We may update these Terms from time to time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of Ontario.
Contact Information
For questions about these Terms or our services, please contact us:
OverWulf Technologies
Email: Info@Overwulf.com
Phone: (226) 546-0334
Website: Overwulf.com